General Terms and Conditions for the Provision of Recreational Boat Charter Services by www.realyachtcharter.com
1. General Regulations
By contracting the Services offered by Real Yacht Charter, the Customer explicitly agrees to the General Terms and Conditions and the Specific Conditions, in such cases as they apply, for each product or service contracted (which, jointly where applicable, shall form the basis of the “Contract”), the Specific Conditions taking precedence over the General Terms and Conditions in all cases to which they apply. Both Parties give their consent for the Contract to be formalized by any legally permissible means, including e-mail, recorded telephone call, digital signature or electronic signature, and for the Contract to be stored or reproduced using any available means.
2. Identification of Real Yacht Charter
The company is registered with the following details:
Commercial name: Real Yacht Charter.
Owner: Alena Litouka NIF:Y2878194B
Company address: Calle Puig de Randa,7,2 -07015- Palma de Mallorca (Spain), +34 630659459
E-mail address: contact@realyachtcharter.com
web: www.realyachtcharter.com
3. Customer
All those aged under eighteen will not be accepted as Customers. The Customer declares, under his/her sole responsibility, that he/she is over eighteen years of age and that all of the personal information provided is true to his/her knowledge.
The Customer declares and warrants that he/she is legally empowered to sign the Booking Form on his/her own behalf or for any agents or representatives acting in his/her name and acknowledges that acceptance shall imply being bound by the General Terms and Conditions and by the conditions established in the Booking Form.
4. Purpose
4.1.The purpose of the Contract is to regulate the provision of intermediary services for the charter of recreational boats and/or, where applicable, the provision or sale of other associated services or products by Real Yacht Charter to the Customer in exchange for payment by the Customer, under the terms established in said Contract.
4.2.Unless expressly indicated to the contrary, Real Yacht Charter acts as an intermediary in all recreational boat charter services, associated products or services or any other products or services offered via its Website. As such, Real Yacht Charter and his owner is only responsible for establishing contact between the final service provider and the Customer. Therefore, Real Yacht Charter shall be considered as an intermediary solely responsible for establishing contracts on behalf of the Customer and the final service provider, promising no other services and not bound by performance obligations. As such, Real Yacht Charter shall not be responsible for the non-performance or exact and compliant performance of those services that fall under the scope of the Contract between the final service provider and the Customer. As part of the intermediary service, the third party responsible for the final provision of the contracted service makes Real Yacht Charter expressly responsible for, and Real Yacht Charter accepts responsibility for, management of payment by the Customer for those services and/or products contracted via www.realyachtcharter.com.
4.3.The Customer acknowledges that the role of intermediary between the Customer and any third party responsible for the final provision of the contracted service is exclusively the responsibility of Real Yacht Charter. For this purpose, the Customer expressly acknowledges that Real Yacht Charter shall be exclusively responsible for formalizing the booking with the third party responsible for the final provision of the service, in compliance with the conditions established in the Booking Form, and for payment by the Customer of the contracted service and any extras that he/she may also have contracted
4.4.As such, Real Yacht Charter will carry out all of the proceedings and operations required to transmit to conditions under which the Customer has formalized the services contracted via the Booking Form to any third party responsible for the provision of the service in question
The Customer declares he/she understands the difference established between the services and/or products offered by Real Yacht Charter, as follows:
- Recreational boat charter service, contracted by the Customer.
- Services associated to the recreational boat charter service contracted by the Customer.
- Extras associated to the recreational boat charter service contracted by the Customer.
Should a product or service cease to be offered via www.realyachtcharter.com for organizational or commercial reasons after it has been contracted by the Customer, the Customer accepts that said contracted product or service may by replaced by another product or service from the same range and with similar or superior specifications to those of the product or service originally contracted. In the event that no such replacement product or service is available, the Customer accepts that Real Yacht Charter shall terminate the contract and reimburse all sums paid until that point..
5. Validity
5.1The Contract will be fully valid and effective from the moment the Customer accepts the Booking Form and make the first payment.
*All possible taxes for making the bank transfer are the responsibility of the client.
6. Cancelation policy (in case the boat has no different cancelation policy expressed on the web site or in general terms and condionins).
• Cancellations before 60 days to the boarding: penlty 50% of the total price of the boat.
• Cancellations before 30 and 60 days to the boarding: penalty 75% of the total price of the boat.
• Cancellations before 30 days to the boarding: penalty 100% of the total price of the boat.
To process the cancellation, Real Yacht Charter will charge € 200 in management costs to the client. Cancellations will be processed by mail to contact@realyachtcharter.com